Reference

Legal framework built around your account and payments

Your account on mr606 is protected by clear policies covering data handling, payment security, and withdrawal verification.

Account SecurityPayment ProtectionData RightsWithdrawal Verification
Explore Lobby Read FAQ
mr606 Legal framework built around your account and payments
REACH OUR LEGAL TEAM

How to contact us about policy questions

Live Chat Support Open the chat icon in your account lobby at any time.
Account Security Centre Go to Account Settings > Security to view your login history, device activity, and…
Email Support Send legal inquiries to [email protected] with your account email.
HOW WE PROTECT YOU

Data, security and your account control

Encrypted Payment Flow

Your DANA, OVO, GoPay and QRIS transactions are encrypted using industry-standard TLS 1.3. Payment details are stored in a PCI-compliant vault separate from your account profile and never visible to our lobby or live-casino servers.

Two-Factor Authentication

Enable 2FA in Account Settings to add an extra layer to your login. You can use an authenticator app or SMS code. This protects your account even if your password is compromised.

Withdrawal Verification

Every withdrawal request is checked against our fraud database and your account history. If we flag unusual activity, we contact you via your registered phone or email before processing the transfer.

Data Retention & Deletion

Your account data is kept while your account is active. After you close your account, we retain anonymized transaction records for 12 months for compliance, then delete personal details unless local law requires longer storage.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby and live tables. You can disable non-essential cookies in your browser settings without losing access to your account.

Account Access Requests

Request a full copy of your personal data, including your deposit history, login records, and game history. We compile and send it to your registered email within 7 business days at no charge.

Legal and account security FAQs

Go to the login page and select 'Forgot Password' to reset it via your registered email. If you suspect unauthorised access, change your password immediately, enable 2FA, and contact our support team. We can review your login history and freeze your account while we investigate.

Yes. Open Account Settings > Privacy and select 'Download My Data'. We compile your full profile, deposit and withdrawal history, game activity, and login records, then email it to you as a secure PDF within 7 business days.

Once you close your account, we delete your stored DANA, OVO, GoPay and QRIS payment details immediately. Transaction records are anonymized and kept for 12 months for compliance, then permanently deleted unless local law requires longer retention.

Contact our support team immediately via live chat or email. Provide the withdrawal reference number and the date. We investigate and freeze further withdrawals while we verify the transaction. If unauthorised, we can reverse it and restore your balance.

DANA, OVO, GoPay and QRIS transactions are processed directly by their own servers. If a processor goes down, your deposit is held in their system and automatically clears once they come back online. We monitor payment rails 24/7 and notify you of any delays.

Yes, from Account Settings > Personal Information. Verify your new email or phone via a code we send to your current address, then confirm the change. This protects your account from unauthorised updates and ensures we can reach you about security alerts.

Your account remains active and your balance is preserved. We do not close inactive accounts or charge dormancy fees. You can log in at any time to resume play. If you wish to close your account permanently, contact support and we will deactivate it and initiate a final withdrawal.

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